We are pleased to give you the opportunity of adjusting the size of your ring or jewelry, free of charge. Within 1 year of your purchase you can bring the ring with its warranty card to claim this offer. And if it’s not convenient to come to the Above Diamond store, you can send your ring to the shop via a secure delivery service.
When we adjust the size of the ring, we increase or decrease the metal at the base of the ring so that the ring size for your finger. So it’s worth bearing in mind that after this adjustment, your ring will become commensurately thicker or thinner, so there will be a slight difference, which is perfectly normal. However you can be assured that the strength and durability of the ring will be exactly as it was before. And of course our team will always check the quality of work thoroughly before delivering to you.
Note: Some types of ring may not be able to be adjusted because the size difference is beyond the range of tolerance. Other restrictions include practical issues such rings with diamonds around the band or band rings with certain patterns.
If you have additional questions or concerns about our Resizing Policy, please contact us.